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UX/UI Designer · ClickSoftware · 2 years

Two years, eight product managers.

My work at Click spanned two challenging years. At the beginning I was a single designer in charge of supporting eight product managers — each with a development team building products across mobile, web, cloud and local software. The challenge was managing many projects at once, insisting on research before any project started development, and making the designs available to the company's many development teams. Here's some of that work.

ClickSoftware product cover
PROJECT 01

ClickChat — design from scratch

ROLE UX & UI · TOOLS PHOTOSHOP / XD

A chat app connecting the field technician to the dispatcher who creates the assignment and works on the system. The challenge was coming up with creative concepts for a mobile app and a website — a refreshing design and graphic elements able to attract new users to the mobile chat app.

CONCEPT
ClickChat concept
APP DESIGN
ClickChat app design
ClickChat icon set

PROJECT 02

Schedule Hero — improving a game design

ROLE UI · TOOLS PHOTOSHOP / XD / ILLUSTRATOR

The challenges were a minimum of time and budget. The game served as a marketing tool at the company's showcase conferences, and as a tool for examining the level of knowledge in interviews. The process was fun and challenging, but still required a deep understanding of game design and development limitations.

Schedule Hero, before

Before

Schedule Hero, after

After


PROJECT 03

Strategic Planning — design from scratch

ROLE UI · TOOLS SKETCH / ILLUSTRATOR / INVISION

The challenge was designing within the existing style while still creating a lighter design that would simplify and improve the user experience of a complex feature.

CONCEPT
Strategic Planning concept
DESIGN
Strategic Planning design

PROJECT 04

Mobile Native App — design from scratch

ROLE UX & UI · TOOLS SKETCH / ILLUSTRATOR / XD

The biggest project I worked on at Click. The challenges: the great complexity of the product, renewing and improving an existing hybrid application, the number of participants and decision makers involved, and the complexity of development, since programming limitations made some designs difficult to embed.

CONCEPT
Mobile native app concept
STATUSES
Mobile native app statuses
Mobile native app design
PART OF THE DESIGN SYSTEM
ClickSoftware mobile design system

PROJECT 05

Design system for developers

ROLE UI · TOOLS SKETCH / ILLUSTRATOR

I was a partner in preparing the design system. The design challenges were exciting, but the biggest challenge was persuading decision makers that the system was actually required — something that's now a known fact — and creating the willingness among developers to understand its capabilities and work with it.

ClickSoftware design system
AND MANY MORE…
More ClickSoftware work
Back to the start

Infinipoint — policy catalog & MFA redesign

View case study