
My work at Click spanned two challenging years. At the beginning I was a single designer in charge of supporting eight product managers — each with a development team building products across mobile, web, cloud and local software. The challenge was managing many projects at once, insisting on research before any project started development, and making the designs available to the company's many development teams. Here's some of that work.
A chat app connecting the field technician to the dispatcher who creates the assignment and works on the system. The challenge was coming up with creative concepts for a mobile app and a website — a refreshing design and graphic elements able to attract new users to the mobile chat app.


The challenges were a minimum of time and budget. The game served as a marketing tool at the company's showcase conferences, and as a tool for examining the level of knowledge in interviews. The process was fun and challenging, but still required a deep understanding of game design and development limitations.

Before

After
The challenge was designing within the existing style while still creating a lighter design that would simplify and improve the user experience of a complex feature.


The biggest project I worked on at Click. The challenges: the great complexity of the product, renewing and improving an existing hybrid application, the number of participants and decision makers involved, and the complexity of development, since programming limitations made some designs difficult to embed.




I was a partner in preparing the design system. The design challenges were exciting, but the biggest challenge was persuading decision makers that the system was actually required — something that's now a known fact — and creating the willingness among developers to understand its capabilities and work with it.

